Policies - Jungle Jim's International Market

Store Policies

These policies apply at Jungle Jim’s Market, Inc locations unless a different policy is stated in connection with a particular product, promotion, service, or transaction.

Jungle Jim’s reserves the right to interpret and apply these policies, correct errors, limit quantities, refuse fraudulent or abusive transactions, and modify these policies as permitted by law.

Check Policy

Jungle Jim’s accepts personal checks subject to verification and the following requirements:

Jungle Jim’s accepts payments by checks from Ohio, Indiana and Kentucky.
Jungle Jim’s requires a valid driver’s license or state-issued identification card from Ohio, Indiana or Kentucky.
Jungle Jim’s only accepts checks with a printed address (not handwritten). Checks printed with a PO Box will require a proper street address.
Jungle Jim’s does not accept payroll checks, starter checks, 2nd party checks, computer-generated checks, credit card checks or checks without an address printed by a bank.
Jungle Jim’s does not accept checks for purchases in the Liquor Store.
If your payment is returned due to insufficient or uncollected funds, you authorize us to collect a Service Charge and/or face amount of the check, via electronic funds transfer or using bank drafts drawn on your account. The fee will be up to the maximum allowable by law. Please be aware that funds may be withdrawn immediately from your account.

Coupon Policy

Jungle Jim’s accepts eligible coupons subject to the following terms:

Coupons must be presented before the transaction is completed.
Coupons must be valid, unexpired, legible, and applicable to the product being purchased.
The product, brand, size, quantity, and other requirements must match the coupon.
Unless the coupon or promotion states otherwise, only one manufacturer coupon may be applied to an eligible item.
The value of a coupon may not exceed the price of the eligible item unless otherwise required by law or permitted by the coupon.
Coupons have no cash value. Cash back will not be provided for unused coupon value.
Sales tax will be calculated as required by law.
Customers are responsible for applicable deposits, taxes, and fees.
Coupons may not be duplicated, altered, transferred, reproduced, or used in a manner inconsistent with their terms.
Jungle Jim’s does not accept counterfeit coupons or coupons that appear altered, copied, fraudulently obtained, or improperly reproduced.
Jungle Jim’s may limit the number of identical coupons or promotional offers used in a transaction or during a particular period.
Purchase limits printed on a coupon or stated in a promotion will be enforced.
Coupons may not be combined with another coupon or promotion unless expressly permitted.
A coupon may be accepted only for merchandise available and purchased during the transaction.
Coupon acceptance is subject to verification and register-system limitations.
Jungle Jim’s reserves the right to refuse a coupon when its validity, authenticity, terms, or source cannot be reasonably verified.

Digital and Mobile Coupons

Jungle Jim’s does not accept digital or mobile coupons.

Internet-Printed Coupons

Jungle Jim’s does not accept coupons printed from websites, emails, social media, or personal computers.

Alcohol, Tobacco, and Restricted Products

Coupons and promotions involving alcohol, tobacco, lottery products, and other legally restricted items are subject to applicable law and any additional restrictions stated in the offer.

Final Decision

Store management has final authority regarding coupon acceptance. An employee’s prior acceptance of a coupon does not require Jungle Jim’s to accept the same or a similar coupon in the future.

Pricing and Promotional Errors

We make reasonable efforts to ensure prices, advertisements, coupons, website content, and promotional materials are accurate.

If an error occurs, Jungle Jim’s reserves the right to correct it and cancel or refuse a transaction, order, discount, or promotion to the extent permitted by law.

Product availability, pricing, and promotional participation may vary by location.

Policy Changes

Jungle Jim’s may update these Store Policies periodically. The version posted on our website at the time of a transaction will apply unless otherwise required by law.

Questions regarding these policies may be directed to Customer Service at either Jungle Jim’s location.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, enter information on our site or provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
To follow up with them after correspondence (live chat, email or phone inquiries).

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Help remember and process the items in the shopping cart.

Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

However, you will still be able to place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

On our Privacy Policy Page

Can change your personal information:

By logging into your account

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites andn online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email within a reasonable amount of time.

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

Send information, respond to inquiries, and/or other requests or questions.
Process orders and to send information and updates pertaining to orders.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us and we will promptly remove you from ALL correspondence.

Follow the instructions at the bottom of each email

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Jungle Jim’s International Market
5440 Dixie Hwy.
Fairfield, Ohio 45014
contactus@junglejims.com
513-674-6000

Last Updated: August 1, 2026

Jungle Jim’s Market, Inc and its affiliated entities (“Jungle Jim’s,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit JungleJims.com and other websites that link to this Privacy Policy, communicate with us, register for an event, participate in a promotion, or otherwise interact with our online services.

This Privacy Policy applies to our websites and online services. It does not describe all information collected during in-person transactions at our stores, through employment applications, or through third-party websites and services that maintain their own privacy policies.

1. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

We may collect information you voluntarily provide, including:

Your name, mailing address, email address, and telephone number.
Information submitted through contact forms, customer-service requests, surveys, or feedback forms.
Newsletter and marketing-subscription preferences.
Information provided when registering for an event, class, tasting, promotion, sweepstakes, or contest.
Transaction and order information, such as products or services purchased, order details, and delivery or pickup information.
Payment-related information. Payment card information may be processed directly by a third-party payment processor and may not be stored by Jungle Jim’s.
Information you provide when requesting a donation, submitting a business inquiry, or communicating with us.
Any other information you choose to provide.

Please do not submit sensitive personal information through a general website contact form unless it is specifically requested and reasonably necessary.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect information such as:

Internet Protocol address.
Browser type and version.
Device type and operating system.
Approximate geographic location derived from your IP address.
Referring website or source.
Pages viewed and links selected.
Date, time, and duration of visits.
Advertising and campaign interactions.
Cookie identifiers and similar device identifiers.
Website usage information collected through Google Analytics, including pages viewed, referral sources, visit duration, browser and device information, approximate location, and interactions with website features.
Your cookie and privacy preferences.

We may collect this information through cookies, pixels, tags, server logs, software development kits, and similar technologies.

More information is available in our Cookie Policy and through the Cookie Preferences link on our website.

Information From Other Sources

We may receive information from third parties, including:

Payment processors.
Event-registration and ticketing providers.
Ecommerce and online-ordering providers.
Advertising and analytics providers.
Social-media platforms.
Marketing and email-service providers.
Business partners and promotion sponsors.
Publicly available sources.

Information received from third parties is handled in accordance with this Privacy Policy, subject to any additional restrictions imposed by the source.

2. How We Use Information

We may use personal information to:

Operate, maintain, secure, and improve our website.
Respond to questions, comments, and customer-service requests.
Process orders, registrations, reservations, and transactions.
Provide information about events, products, services, promotions, and store news.
Send administrative messages, confirmations, receipts, and service updates.
Personalize website content and understand how visitors use our website.
Measure the performance of advertising and marketing campaigns.
Prevent fraud, misuse, security incidents, and illegal activity.
Maintain business, tax, accounting, and transaction records.
Enforce our policies and protect our rights, property, employees, customers, and others.
Comply with legal and regulatory requirements.
Carry out any other purpose disclosed when the information is collected or with your consent.

3. Cookies, Analytics, and Advertising

We use cookies and similar technologies to operate our website, remember visitor preferences, understand website traffic, improve website performance, and measure how visitors interact with our content.

These technologies may include:

Strictly necessary cookies required for website operation, security, form functionality, and privacy-preference management.
Functional cookies that support enhanced features and remember visitor selections.
Analytics cookies that help us understand website usage and performance.

We use Google Analytics to understand how visitors use our website and to improve website content, navigation, and performance. Google Analytics may collect information such as pages visited, referral sources, visit duration, browser and device information, approximate geographic information, and interactions with website features. Google Analytics uses cookies and similar technologies to distinguish visitors and sessions.

Our website is hosted and managed using Webflow. Webflow may process technical information necessary to deliver, secure, and maintain the website, including IP addresses, browser and device information, access times, and website performance information.

If we enable additional Webflow analytics or optimization features, those features may collect additional information about website usage, such as page views, clicks, scrolling behavior, traffic sources, device information, and approximate location.

Where required, nonessential analytics cookies will be used only after you provide consent through our Cookie Preference tool.

You can review or change your selections at any time by selecting Cookie Preferences in the website footer. Changing your preferences generally affects future data collection and may not automatically delete cookies already stored on your device. You may also delete cookies through your browser settings.

For more information, please review our Cookie Policy.

4. How We Disclose Information

We may disclose personal information to the following categories of recipients:

Service Providers

We may provide information to companies that perform services on our behalf, including:

Website hosting and content-management providers, including Webflow.
Cloud-storage and technology-infrastructure providers.
Website-development and support providers.
Analytics providers, including Google Analytics, that help us understand website traffic, visitor interactions, and website performance.
Advertising platforms, including Google Ads, that help us measure advertising performance, understand campaign interactions, and deliver or improve advertising.
Email and marketing-service providers.
Payment processors.
Ecommerce, online-ordering, event-registration, and ticketing providers.
Fraud-prevention and security providers.
Professional advisers, such as attorneys, accountants, auditors, and insurers.

These providers may process information only as necessary to provide services to us, subject to their agreements with us and applicable law.

Legal and Safety Disclosures

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with a law, regulation, subpoena, court order, or government request.
Protect the rights, safety, or property of Jungle Jim’s, our customers, employees, or others.
Detect, investigate, or prevent fraud, security incidents, or illegal activity.
Enforce our agreements, policies, or legal rights.

Business Transactions

Information may be disclosed or transferred as part of a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction.

With Your Direction or Consent

We may disclose information when you direct us to do so, consent to the disclosure, or intentionally interact with a third-party service.

5. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain disclosures of cookie identifiers, device information, or browsing activity to advertising and analytics providers.

To the extent our use of Google Ads or other advertising technologies is considered a sale, sharing, or use for targeted advertising under applicable law, you may opt out through our Cookie Preference tool.

6. Marketing Communications

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

Even after you unsubscribe from promotional communications, we may continue to send nonpromotional communications relating to transactions, registrations, customer-service requests, legal notices, or other ongoing interactions.

7. Third-Party Websites and Services

Our website may contain links to or integrations with websites, applications, social-media platforms, ordering systems, event providers, and other services operated by third parties.

We do not control the privacy, security, or data-handling practices of those third parties. Information you provide directly to a third party is governed by that party’s privacy policy and terms.

We encourage you to review the privacy policies of third-party services before providing personal information.

Google Analytics and Webflow may process information in accordance with their own privacy terms and their agreements with us.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Complete transactions and provide requested services.
Maintain business, accounting, and tax records.
Respond to customer-service matters.
Prevent fraud and protect website security.
Resolve disputes.
Enforce agreements.
Comply with legal obligations.

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

9. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no website, electronic transmission, database, or information system is completely secure. We cannot guarantee that information transmitted to or stored by us will never be accessed, used, or disclosed without authorization.

Please use caution when submitting information online and avoid sending sensitive information through unsecured email or general website forms.

10. Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information online directly from children under 13 without appropriate parental consent. If we learn that we have collected personal information from a child under 13 in a manner not permitted by law, we will take reasonable steps to delete it.

Parents or guardians who believe a child has submitted personal information may contact us using the information below.

For children’s events or activities, we may collect information from a parent or guardian that is reasonably necessary to administer registration or participation.

11. Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to request that we:

Confirm whether we process your personal information.
Provide access to certain personal information.
Correct inaccurate personal information.
Delete certain personal information.
Provide a portable copy of certain information.
Opt you out of targeted advertising, sale, or sharing.
Limit certain uses of sensitive personal information.
Review an appeal if we deny an eligible privacy request.

You may also have the right not to receive discriminatory treatment for exercising a privacy right.

To submit a request, contact us using the information in the Contact Us section. We may need to verify your identity before completing the request. Verification information will be used only to process and protect your request.

Where permitted, an authorized agent may submit a request on your behalf. We may require proof of the agent’s authority and may need to verify your identity directly.

These rights do not apply in every circumstance. We may deny or limit a request where permitted or required by law, including when information must be retained for legal, security, transaction, or recordkeeping purposes.

12. International Visitors

Jungle Jim’s is based in the United States. Our website and service providers may store and process information in the United States and other countries.

If you access our website from outside the United States, your information may be transferred to a country whose privacy laws differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal obligations.

When we update the policy, we will revise the “Last Updated” date at the top of this page. We may provide additional notice when required by law or when changes are material.

14. Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to:

Jungle Jim’s Market, Inc
Attn: Privacy
5440 Dixie Hwy
Fairfield, Ohio 45014
contactus@junglejims.com
513-674-6000

For cookie-related choices, select Cookie Preferences in the footer of our website.

Here’s the fine print.

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