Order Help

Easy Online Ordering
  • Choose your item(s) and login to your account or register if a new customer.
  • Verify your billing address is correct and enter the delivery address.
  • Choose a delivery method or in store pickup if available for the item. Note: More information on shipping methods can be found on the Delivery Service page.
  • For in store pickup, orders placed before 12 pm Mon thru Fri will be available for pickup the next morning after 10 am, closed Sunday.
  • Please see Operating Hours below. You may choose a later date for pickup on the checkout page.
  • Enter a gift card message if you like on the checkout page.
  • Credit cards accepted are Visa, MasterCard, American Express and Discover.
  • You will receive an email confirmation for your order.

We welcome the opportunity to assist you further and answer any questions you may have.


Mon thru Fri 9:00 am to 4:00 pm EST
Sat 9:00 am to 2:00 pm EST, closed Sunday


513-674-6040 or Toll Free 877-958-6453
513-674-6059 for Cooking School Questions





Our Guarantee:

We guarantee the arrival of your carefully hand-packed gift in perfect condition to the address given on your order. If you are not completely delighted, we'll send a replacement gift or issue a compete refund. We cannot guarantee orders for which we are given an incorrect address. Jungle Jim's reserves the right to make product substitutions due to seasonal availability of fruit and import restrictions.